Frequently asked questions
How does AI Facebook comment automation work?
SocialConductor connects to your Facebook Page through the official Meta Graph API. When someone comments on a post or an ad, the AI reads the comment in the context of that post, writes a reply in the brand voice you set, runs it through safety checks, and posts it at a natural pace. You can also choose to review and approve replies first.
Does it work with Instagram?
Yes. Connect your Instagram Business or Creator account through your Facebook login, or use the Instagram-only option if you do not use Facebook. The AI replies to Instagram comments and direct messages in your voice, around the clock.
Can it reply to Facebook reviews?
Yes. Reviews get their own reply style based on the star rating. 4 and 5-star reviews get a specific, genuine thank-you, 3-star reviews get an honest reply that invites a second visit, and 1 and 2-star reviews are written as an empathetic draft that is always held for your approval and never posted automatically. Text inside a review is treated only as customer input, never as instructions.
Can it help me get more sales from Facebook comments?
Yes. Buyers ask about price, availability and how to order in your comments, and they move on quickly if nobody answers. The AI answers those questions in seconds in your voice, points people to the next step, and flags high-intent comments as leads so you can follow up. Comments on boosted posts and ads are handled too.
Is it approved by Meta, and will it get my Page banned?
SocialConductor connects only through the official Meta Graph API. There are no browser extensions, no fake traffic and no password sharing. Replies are sent at a natural, human pace on the schedule you set, so your activity looks genuine.
How much does it cost?
Start with a free trial (7-Day Free Trial โ 30 AI Responses / Day) and no credit card required. Paid plans are Basic $29/month, Enhanced $59/month, Enterprise $149/month. You can change or cancel your plan at any time.
Do I stay in control of what gets posted?
Always. You can review and approve replies, edit your AI's voice, pause at any time, or take over a conversation yourself.